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HomeSoftwareAdd-InsGuidesCommunityPress
Customer Support > Support Database: TealMover
    CompatibilityGeneralTroubleshootingUsage

    Compatibility

    Will TealMover run under PalmOS 5? (100%)
    Yes. TealMover is fully compatible with PalmOS 5 and handhelds running ARM processors like the Tungsten T.
    Thanks, that helped!
    General

    What are all the extra device icons I see? (100%)
    The first device icon always represents main memory, while the following icons represent internal file volumes and external storage cards.

    On devices with non-volatile (NVFS) memory, the first card icon represents the normally-hidden flash volume used to store the raw images of the files in memory. It is generally not useful to directly access files here, but a few apps like the Palm camera and Blazer web browser will also store files in the hidden volume.

    On some devices, like the Tungsten T5, hidden volumes are followed by an internal "USB" card storage volume.
    Thanks, that helped!
    Troubleshooting

    When I copy many files or large files on my Tungsten T5, LifeDrive, or Treo650, my device crashes. (100%)
    Crashes caused by file copying on these devices are usually due to the presence of third party background apps or drivers that need to be updated for NVFS compatibility. Palm's new Non-Volatile File System (NVFS) features some unfortunate behavior that causes many older background apps to crash after accessing more than 9MB of data since the last soft reset.

    First, if you are running TealScript, TealLock, TealMaster, or other background apps by other manufacturers, make sure you are running the latest versions.

    Next, try turning off all your drivers, background apps, and hacks to try to narrow down which one is crashing. The "System Memory Test" feature of TealMover may help to try to track down any applications that might still require patching. When you find a problematical app, you might be able to fix it by using TealMover to lock the file in memory using the "lock count" feature on the info screen.

    Lastly make sure you have the latest NVFS patches for your device: As of this writing, the Tungsten T5 1.1 Update is available at

    http://www.palmone.com/us/support/downloads/tungstent5/tungstent5update.html

    and a various Treo650 and LifeDrive updates are available here:

    http://www.palminfocenter.com/view_story.asp?ID=7913
    Thanks, that helped!
    Usage

    How do I copy files between any arbitrary two folders on a VFS card? (100%)
    Under TealMover 1.5 you'll be asked to select a target device and folder whenever you choose a "copy" or "move" operation. Navigate to the target folder using the standard file navigation icons and tap "OK" to start the copying process.
    Thanks, that helped!

    How can I sort the file list by something other than name? (100%)
    Tap the "Sort..." button to select a new sorting option. The file list can either be sorted by name or by whatever is currently being displayed in the detail column to the right, be it size, creator, type, etc. When the "detail" option is selected, the list will resort every time you change the current detail choice being displayed. When the detail display is off ("none") the list will always be sorted alphabetically.
    Thanks, that helped!

    How do I increase TealMover's speed on external cards? (100%)
    TealMover 1.10 significantly speeds up loading from previous versions. You can also turn off sorting of the list in the settings menu to speed up the initial load time. Lastly, switching the "details" display to "none" and the filter to "all" maximizes speed when displaying or scrolling down the list of entries.
    Thanks, that helped!

    How can I run applications once I move them to an external card? (100%)
    Under PalmOS, external expansion cards aren't treated as real "memory" but only as an external storage peripheral. To run programs from there, they must be copied temporarily into main memory. The standard PalmOS 4/5 launcher will do this automatically for files stored in the Palm/Launcher sub-folder. To run applications from other folders, or to run apps which require data files, try our program TealAlias (
    www.tealpoint.com/softalia.htm ).
    Thanks, that helped!

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